The Athletic Image

Lobo Loco ImageAs many of you out there know, the athletics marketing team typically operates separately from the academic marketing unit  And we have been faced many times with the question of how the core brand should interact with the athletics brand. Sometimes the athletics brand is part of the core brand and sometimes it becomes an independent brand and at times it is somewhere in between. However the athletics image is connected to the core academic brand through brand architecture, there is a connection between the two entities in the minds of your audiences.

Back as an undergrad, I remember there was a team meeting for athletes that talked directly about how an athlete should conduct themselves and when and where they can wear university logos, sportswear, etc. For example, it was mentioned that no athlete should wear any athletic or university logos when going to a party or out to a casino or other non-favorable places. We were told that we were representatives of the school and should behave as such.

All of this came flooding back into my head when I recently came across a series of fan contest materials for the University of New Mexico. The idea is great, a “who-is-the-biggest-university-football-fan” contest to see who is Lobo Loco. Lobo fans are awesome and very loyal and the contest is a great way to pull them even more into the Lobo teams. So, I kept digging into the contest and saw who was sponsoring the contest.

The contest is sponsored by a local casino, with television commercials of a skimpy-clothed blonde and the university mascot.  The commercials are sexual in nature and the promotion directly ties the athletics program to gambling. The Lobo Loco promotion site says “The action continues all season long with Lobo Loco Free Slot Tournaments every Wednesday night throughout the season inside the Route 66 Casino. Players can sign-up at the Ultimate Rewards booth absolutely free. More than $7,000 in prize money will be given away each week”. Pure sponsorship would have been ok, but to directly tie the athletic image to a casino in a sexual nature is taking it a bit over board. Below are two commercials for the promotion:

After the meeting mentioned above and the athletic scandals at other nationally known universities in the past several years, I was surprised to see the athletic department itself sell its image to the casino. While there is no direct connection to the academics in the marketing materials, it is hard to separate the perceived connection between the athletics and the academic brand of the University.

After hearing some buzz from the school, I understand the University of New Mexico’s marketing team is going to launch a new branding effort in the near future and I doubt they were expecting this.  I also doubt that some of the messages put forth in the commercials are part of the University of New Mexico’s new brand. As this contest is only about a month old, I will interested to see how this will effect the academic brand in the near future.

So what does a university marketing team do to avoid this kind of issue with, not only, the athletics unit, but other university units and departments. Here are some helpful tips:

  • Brand dialogue. While athletics marketing teams are familiar with branding, athletics is apart of the university’s core brand in some shape and form. There should be a discussion so both units understand each others goals, strategies, and tactics.  Also, to understand how the two units should interact together.
  • Provide some brand tools. While the athletics marketing unit has its own materials and resources, they still need some brand tools to help consolidate messages and some of the creative elements (based on the brand architecture).
  • Constant dialogue. Schedule some regular meetings to catch up on the two unit’s progress and how each other can help.  Is there some room for cross-over or collaboration?
  • Set guidelines. With any brand, including the core, sub, extension, or independent brand, there are  guidelines to follow. How, what, where, and when each unit is to express their brand?

Also, while the sponsorship has been hailed as one of the largest sponsorships in Lobo athletic history, it doesn’t give the sponsor the right to go nuts. There must be some collaboration between the athletics, academic and sponsoring brands about what is appropriate and not appropriate so the sponsorship is a win-win for all entities involved.  How should the brands look, how they should interact together, etc? After awhile, a negative image, similar to the one portrayed above has the possibility to tarnish both brands.

I am interested if any else out there has had similar issues.

12 Responses to “The Athletic Image”

  1. Jeff Says:

    That’s my alma mater … I graduated waaaaay too soon! I have to agree on your “overboard” assessment … yeah, just a bit!

  2. Travis Says:

    Jeff, UNM is my alma mater too… as an alum I was a bit disappointed to see this portrayal of the athletic image.

  3. Rick Hardy Says:

    I’m just blown away by UNM’s decision to allow this campaign. I’ve been involved in marketing a university and indirectly an NAIA athletic program. And my daughter just completed an All American career at UCLA in soccer. So, I’ve been around D1 athletic programs across the country. I haven’t seen anything like this. The tie to gambling in particular is troubling. I just can’t see UCLA or USC or (you name the university) allowing their logo and image to be represented this way.

    Thanks for the very interesting post.

  4. Bob Says:

    Rick:
    Damaging associations are frequent enough without going in search of them. CU-Boulder, for example recently learned that it’s logo was being used (without authorization) on Facebook by a company promoting an racy “modeling” contest for college-age women. CU immediately moved to stop to it. Good for them! Brand managers have to be vigilant to identify/stop unauthorized uses of institutional identity. Yet in this case, it appears UNM athletics actually approved of and assisted with the promotion. It’s monumentally poor judgement that will do serious damage to the brand. Incredible!

  5. Travis Says:

    It seems like Rt 66 Casino and/or UNM Athletics listened to its community. I checked the videos that were on this blog post and they were erased (the videos were on RT 66 Casino’s youtube page). But I was able to find the originals to post above. They now have edited versions of this commercial with less of the sex appeal. You can view the new commercials here, http://www.youtube.com/user/Rt66CasinoHotel#play/all/uploads-all/0/0c0bMwx8Nvk and http://www.youtube.com/user/Rt66CasinoHotel#play/all/uploads-all/1/1u2ds6o3oAE

    While these versions are better than the originals. The whole thing needs to be rethought. As a UNM alum, I am also a bit concerned about the new president’s view on the situation (see the article linked in the original post above). Where UNM President David “Schmidly said he saw no problem with linking Lobo sports with gaming, which he called “part of the entertainment package in New Mexico.” He also says “He noted that there is no gambling on sports at Route 66 Casino.” But as the original post states – there is a direct connection between the casino and the university as there are now Lobo Loco slot tournaments at the casino every week. It kind of gives me the feeling that my school wants me to spend my money gambling more than give back to the school.

  6. Travis Says:

    Just received an email written to the UNM community by President Schmidly in his Monday Morning Message. He writes “We are fully aware that many in the UNM community found the Route 66 television ads that included the Lobo mascot to be in questionable taste and not in line with the mission and values of this institution. As soon as these concerns were made known, UNM Athletics worked with Route 66 to revise the ads. The old ads were pulled off the air a week ago.”

    As mentioned above, the new ads are better and the Morning Message above notes they are aware of the issue and trying to correct. Seems like the sex issue has been minimized, but the link to gambling may need to be rethought.

  7. Bob Says:

    Despite reaching the two-year mark as president of UNM and after all his years of experience at OSU and Texas Tech, Dr. Schmidly is not showing much savvy in the marketing arena. In return for just (a reported) $2.5 million over five years, he finds “no problem” with linking Lobo sports closely with gambling, which he terms, “part of the entertainment package in New Mexico.” He apparently believes that the end justifies any means. I’m amazed at the lack of propriety and judgement.

  8. Tiny Turtles and Those Darn Sponsors « Educational Marketing Group, Inc.’s Brand Manager’s Notebook Says:

    [...] on… last week I wrote about an odd sponsorship of a university athletic program and concerns about how that sponsorship was being portrayed. Before going on, I want to mention [...]

  9. Travis Says:

    It seems as though some resolution is coming to the situation as I recently read an article from UNM’s student newspaper, the Daily Lobo. You can find it here
    http://www.dailylobo.com/index.php/article/2009/10/cleavage_removed_from_controversial_athletics_ads
    Now I just can’t believe the ads made it past the University’s logo and marketing standards.

  10. Liz Says:

    I am so turned off by the commercialism of this UNM Campaign, that not only will I boycott Route 66 and UNM Athletics,–I will also boycott the other sponsors of UNM Athletics.
    If I see a major sponsorship now at UNM (like an insurance oompany.. ) then I think I am paying too much for their product if they are throwing money at UNM Athletics.
    The University right now seems only interested in $$$$, (gaining sponsorship money, and paying million dollar coaches and ADs) that they no longer seem interested in any community or student experience.
    And really, you don’t need to sell tickets to a football game, and actually have attendance when you are getting 2.5 million from one sponsor, and 6 figures from the rest.
    And seemingly the AD spends more time “glad handing” the sponsors/VIPs then caring about the students// athletes or the rest of the university.

    SO SAD.

    I am going to watch ABQ Thunderbirds minor league basketball this year in town for my entertainment dollar—interesting turn of events when the pros are not as commercial than the college athletics–and therefore more fun to watch.

  11. Travis Says:

    Liz – it is a very disappointing turn of events with the sponsorship issue mentioned above. Now the issue with the head coach of the football team. There definitely a feel that the athletics department is in it just for the money. As you say … so sad. Enjoy the Thunderbirds!

  12. When It Rains, It Pours…A PR Nightmare at UNM « Educational Marketing Group, Inc.’s Brand Manager’s Notebook Says:

    [...] Then there was a terribly misguided September ad campaign tying Lobo Athletics to a local casino promotion: Lobo Loco ads blog (click here). [...]

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